Effective date: July 11, 2026
BERNROD, LLC ("BERNROD," "we," "us") provides cargo van delivery and logistics services in Los Angeles, California. This policy describes how we collect, use, and protect your personal information when you use our website or services.
When you request a quote, schedule a delivery, or contact us, we collect the information you provide: your name, phone number, email address, pickup and delivery addresses, and details about your shipment. Our website does not use advertising trackers.
We use your information to provide quotes, perform and coordinate deliveries, communicate with you about your shipments, respond to inquiries, and meet our legal and insurance obligations. We do not sell your personal information.
If you text our business number, or provide your mobile number and agree to receive text messages, you consent to receive SMS messages from BERNROD, LLC related to your quotes, deliveries, and customer-service matters (for example: delivery scheduling, driver arrival updates, delivery confirmations, and replies to your questions).
We share information only with service providers that help us operate (such as telecommunications and email providers), and when required by law. We do not sell or rent personal information to anyone.
We retain business communications and delivery records as required for operational, legal, and insurance purposes, and protect them with reasonable administrative and technical safeguards.
You may request access to, correction of, or deletion of your personal information by emailing team@bernrod.com. California residents may have additional rights under the California Consumer Privacy Act (CCPA). We will respond to verified requests within the timeframes required by law.
We may update this policy from time to time. The effective date above reflects the latest revision. Questions? Contact team@bernrod.com.
